I tested the best cloud phone systems hands-on, compared pricing, AI features, and real user feedback to help you pick the ...

New research shows that the lockdowns during the COVID-19 pandemic had a significant impact on people's immune response to microorganisms. During the lockdown, inflammation level in the body was low, ...

The Microsoft Defender Research Team observed a multi‑stage intrusion where threat actors exploited internet‑exposed SolarWinds Web Help Desk (WHD) instances to get an initial foothold and then ...

A federal jury in Manhattan found that Ticketmaster and its parent company, Live Nation, have been acting as a monopoly, stifling competition and overcharging consumers. But that doesn't mean your ...

Hims & Hers, the telehealth company that sells weight-loss drugs and sexual health prescriptions, has confirmed a data breach affecting its third-party customer service platform. The healthcare ...

SANYA, China, March 26, 2026 /PRNewswire/ -- On March 23, at the 30-day countdown press conference for the 6th Asian Beach Games Sanya 2026 ("the Games" or "Sanya 2026"), the ticketing system was ...

"Everyone asks whether AI will make IT faster. The answer is yes — but not where people think," said Matt Peters, Co-Founder and CEO of Fixify. "First response times are identical with or without ...

U.S. sailors prepare for flight operations on the flight deck of the Wasp-class amphibious assault ship USS Iwo Jima while underway in the Caribbean Sea, Jan. 14, 2026. (Seaman Andrew Eggert/U.S. Navy ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

Operational resilience has become a top priority for many organizations, particularly for banks and financial services. It's no longer merely an IT issue, but something that leadership teams and ...

SolarWinds has released security updates to address multiple security vulnerabilities impacting SolarWinds Web Help Desk, including four critical vulnerabilities that could result in authentication ...

Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...