Amazon is interested in buying struggling movie theater chain AMC in a surprising move that could strengthen its online and in-person experiences. Amazon is making moves to show the power of physical ...

Amazon Lex in Amazon Connect: generative AI to simplify bot building and create improved self-service experiences. The creation of personalized, self-service chatbots and IVR systems requires contact ...

Amazon Prime Day is here with fantastic deals for busy business professionals who may need time off to refresh through virtual trips and cooking classes offered via Amazon Experiences. Have you been ...

Among the slew of CES announcements this week, it should be no surprise to anyone that generative AI is a major theme from tech companies this year, including Volkswagen, Nvidia and (of course) Amazon ...

Amazon’s grocery ordering has undergone a few upgrades in recent months, including a new budget-friendly private-label brand and a discount grocery subscription plan. Now, the retailer has announced ...

FTC and 17 states challenge Amazon's monopoly power. Will it impact the renowned Amazon customer experience or redefine ecommerce practices? The Federal Trade Commission is coming after Amazon. Again.

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster Amazon Connect Contact Lens adds ...

LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...