Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

The position of a ball boy led to the second controversial failure of Wimbledon’s new automated line-call technology during the 2025 Championships. The “malfunction” occurred during Taylor Fritz’s ...

SAN DIEGO — The San Diego County Sheriff's Office officially launched an artificial intelligence call system Friday designed to streamline non-emergency calls and reduce wait times for callers seeking ...

The Italian government signed a 0 million deal to procure two EA-37B Compass Call electronic attack aircraft, after the U.S. approval in 2024. The Italian Air Force is set to receive two EA-37B ...

The Terrebonne and Lafourche 911 call systems went down Thursday, but services were unaffected. Terrebonne Director of 911 Mark Boudreaux said an AT&T outage affected the 911 call systems across much ...

Good morning, everybody. We're waiting for the few final people to pop into the conference, and we'll get started in just a few seconds. Everybody has joined the conference. So Randy, good to go.